Advanced account insights: These features give users insights into their spending with sophisticated simplicity. Advanced account insights classify a person’s spending and categorizes it according to the type of purchases (such as entertainment, clothing, groceries, fuel, etc.). Leading banks are also taking advanced account insights one step further by offering predictions on a user’s spending habits and suggesting what they need to do to achieve their financial goals.
Automated savings tools: Many customers appreciate features ties that help them to automate their savings, so they don’t have to think about how much to put aside or face the temptation to spend money they should be saving. Ally Bank has a feature called Surprise Savings, which analyzes customers’ spending patterns and account balances, and automatically transfers small amounts to their Ally savings accounts. Customers can thus move money out of their everyday transaction account balances into their savings without even noticing it.
Customizable dashboards: The dashboard acts as the movie trailer for the banking app. The widgets are a teaser of the features that a user can navigate to, showing the most important data from other parts of the app in an easy-to-digest way. The dashboard should be customizable so that users can find the reports, summaries, and quick links they view the most.
Goal planning: Banks need to give users a visual way to track their progress toward their goal. This section can include investment calculators or complimentary financial plans based on user information.
Advisor centers: If your bank has financial advisors, it’s recommended to create a feature that enables users to initiate contact with advisors, collaborate with advisors on documents, join meetings, share screens, and record sessions with their advisors.
Trading and watch lists: An increasing number of banking clients want trading capabilities. Some leading banks not only provide updated graphs on stocks, but they create investment bundles so that users can easily invest in markets they are interested in.
Virtual assists: Virtual assistants are ready with insights to guide users on how they can put their cash to work. Virtual assistants can, for example, notify users when duplicate charges occur, when merchant refunds post to their account, send weekly updates on monthly spending, and monitor recurring charges and increases. Bank of America, Capital One and U.S. Bank are some of the major banks that have successfully launched their virtual assistants
Test devices: The devices need to be selected based on hardware compatibility, current market penetration, and the bank’s customer base. The app development company should guide you on the test devices that need to be used during the quality assurance process. These devices should be chosen based on the devices your users own (which can be seen in your app analytics). Atimi recommends choosing testing devices that cover at least 75% of your banking app’s users.
Non-functional testing: SonarQube can be introduced into the code development cycle to review source code on a scheduled basis. This solution provides developers with actionable reviews and leads to quantifiable feedback and more efficient code produced in a more measurable way. Performance testing should measure screen loading time, speed, stability, and scalability. Accessibility testing should be done according to the Web Content Accessibility Guidelines (WCAG), which will enable you to create an app that is more accessible to people with visual, auditory, cognitive, speech, and other disabilities.
Continuous testing: Automated tests should be integrated with the build pipeline for continuous testing. For example, UI automation can be achieved using Appium and Katalon tool stacks.
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